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Shipping & Returns
Shipping Policy
Delivery charges
Hello plants offer a flat rate delivery fee of $11 nationwide.
Return & Exchange Policy
Hello plants can not exchanged or returned your order, only in case if customer change their mind after dispatch. Orders can only be exchanged and returned if order has any damaged by shipping. Customer needs to provide a photographic evidence so Hello plants can raise a claim with courier company.
Orders are packaged in strong and designed box to maintain product quality, prevent any damaged and reach at their destination safely.
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